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While spas may not be a current hotel priority, a concern for customer well-being certainly must be. As reopening starts, will brands and properties have the capacity, talent or capability to adapt their spas?  What changing expectations will guests have?...
Stewardship is about taking care of the things we love AND it is that love of the land, our communities and ourselves that creates any lasting change.   Stewardship - an approach for well-being for life!...
Pandemics may have replaced terrorism as our largest security threat.  We now see the world as both dangerous AND dirty.  What does that mean for the world of wellness?  At minimum, hyper vigilance on cleanliness....
I was coloring recently with 4 year old Emma.  I encouraged her to stay within the lines.  She looked up at me, asking “Why do I have to stay in the lines?  I like pink and it looks good all over!”.  What a great reminder. Keeping a business fresh and...
Go retro!  The dizzying pace of messages, emails, Instagram, zoom and all social media -all on multiple devices and emails – presents a huge opportunity for marketers to incorporate the total opposite and go with a more personal touch.  This is especially true in our non-touch environment right now. Extensive...
This blog concept started when a friend suggested the word “current” for our consulting business.   This simple homonym crystallized things I believe create a successful business.   Current is up to date; a pulse of electricity or spark; and a strong flow or direction. That’s was it –four key ingredients for...